Services and Support

Services and Support

From integration support to on-site trouble shooting, our dedicated service team is here to help.

Your success is our priority

At Flexiv, every robot and accessory we produce is supported by our dedicated team, and we are committed to providing you with the highest levels of customer service possible. From multi-language training to on-site troubleshooting, we are always here to lend a helping hand.

Comprehensive support

Customised Solutions
2

Customised Solutions

Through onsite visits, interviews, and meetings, Flexiv’s automation experts will work with you to create an adaptive automation solution that meets your exact requirements. From individual workstations to entire production lines, no job is too big or too small.

Inquiry and Communication
1

Inquiry and Communication

We may build robots, but that doesn’t mean you’ll have to speak to one when you need help. Our automation experts have the answers to your questions and are always ready to provide personalized, one-to-one assistance.

Effortless Deployment
4

Effortless Deployment

Our experienced on-site engineering team will ensure your deployment schedule is met, while guaranteeing that the debugging and fine-tuning stage is performed swiftly and professionally prior to installation sign-off.

Process Refinement
3

Process Refinement

Every automation solution that Flexiv develops is rigorously tested, evaluated, and perfected in our own R&D lab. This ensures that the end-user receives a system that is not only ready for deployment but also proven to work effectively.

On-site Support
6

On-site Support

In the unlikely event your automation system encounters difficulties, we offer real-time after-sales support, in combination with a localized service network. This enables issues to be corrected before they turn into problems, saving you time and money.

Education & Training
5

Education & Training

Our multi-channel training program provides customers and partners with the essential knowledge required to optimize their robotic solutions. Combining online and offline learning with a comprehensive documentation library, course attendees can rapidly master advanced robotic application creation.

Find out more

Request a visit

Request a visit

Seeing is believing. Are you curious about how Flexiv can empower you to achieve more? Schedule a visit to our showroom and witness our adaptive robots in action.

Learn moreLearn more
Become Flexiv's system integrator

Become Flexiv's system integrator

We're always looking for talented partners ready to grow and develop with us. Join Flexiv's system integrator network today!

Learn moreLearn more
Discover Rizon

Discover Rizon

The Rizon series of adaptive robots boasts seven degrees of freedom, superior force control, and a powerful artificial intelligence system.

Learn moreLearn more
Flexiv RDK tutorials

Flexiv RDK tutorials

Get started with the RDK (Robotic Development Kits) through professional tutorials and create your own adaptive robot solutions.

Learn moreLearn more
Download center

Download center

Explore our library of brochures, datasheets, whitepapers, customer success stories, user manuals, and CAD models here.

Learn moreLearn more
server